03-31-2020 02:35 PM
Please put me in contact with them as well, I have an ENVY x360 Convertible 15-dr1xxx and this backlight problem is a real dealbreaker for the pricepoint.
While reseaching the problem I came across dozens of people that complain about this problem and in more than half a year, nothing has been done about it. There should be a workaround to just have it on all the time.
Any of your time put into this problem would be greatly appreciated.