Spectre x360 Notebook cut out and has been dead since

[rorcharwill]

Hi,

I'm really stuck here so any help would be great! 

My Notebook suddenly switched off one day despite being on a relavely full charge and has since been completely powerless. When pressing the power button (even pressing and holding for 15 seconds as instructed) there is still no sign of life. No LED flash or power indication anywhere on the device. 

My charger is still the stock HP charger that was supplied with the Notebook and there seems to be power going to it. I feel like the problem lies within the laptop and not the charger. 
Faulty battery or motherboard/cpu maybe? Odd how it just cut out. 

Either way I have just checked my warrenty and it expired June 2018... so I'm kind of out of options and am currently stuck with an expensive aluminiun brick. 

Thank you!

[Lil_Boy_Blue]

Hi

https://support.hp.com/us-en/product/hp-spectre-13-4000-x360-convertible-pc/7527520/model/7748102/ad...

•  Swelling or Deformation of Notebook Battery
•  13-4009na Product Specifications

[rorcharwill]

Thanks, from what I can see on the outside there's no sign of any battery swelling or pressure

[Lil_Boy_Blue]

And the recall?

[rorcharwill]

I missed that link in your response sorry.

Adapter CT Number : WDUUT0AAR8127X
"Your AC Power Cord is not affected and is not part of this replacement program. You may continue using your AC Power Cord. Thank you for your cooperation." 

[Lil_Boy_Blue]

Hi

I am inclined to the failed hardware, possibly Main Board, but do not know how to help with a test procedure.

I can only offer the obvious (which you should ignore) as they require some power...

First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat

AND/OR - Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

AND/OR - Windows Logo key + Ctrl + Shift + B
(This key sequence actually restarts you graphics drive(W10 only).)

AND/OR - If you’re using multiple displays, try projecting video to a different monitor.
Press the Windows Logo key + P, select a display, and then press Enter.

https://support.hp.com/us-en/document/c02693833

Turn off the computer, and then connect the power cord.
Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.
Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery.
HP BIOS Update recovery in progress

If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next step to install a BIOS recovery file from the HP website.
If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the button for only 2 to 3 seconds.

[rorcharwill]

Thank you very much for your response. I still tried the BIOS recovery steps just to see if I could get a response, but the laptop is still lifeless. Not even a flicker from the lights. 

Would anybody know what my out of warrenty options are? If any? Looks like this particular notebook is a write off.