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01-16-2021 08:46 AM
when turned on it is very slow and no matter what I click on a pop up comes up saying Microsoft windows is not responding , managed to perform an hp diognostic test and the quick test came back as passed, half way through the extensive test, so far I am getting passes, have over two hours left on check, please help me, I am pretty sure it has something to do with windows10 not starting up , thanks for any tips you can give me, this just happened out of the blue.
T
01-16-2021 09:04 AM
Sorry, but slow booting is not due to any Windows errors.
Very slow booting and very slow performance are clear signs of drive failure -- and those will prevent Windows from booting at all.
You are doing the right thing in testing the drive and at this point, you need to let it finish.
I am a volunteer and I do not work for, nor represent, HP