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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended
HP ProBook 450 G7 Notebook PC
Microsoft Windows 10 (64-bit)

On start up i get blue screen then automatic repair screen and says cannot repair. i go into the advanced options and try the start-up repair option.

here i am being asked for a recovery key, i am shown a Recovery Key ID (to identify my key) but do not know what this key is.

 

Can anyone help me find this recovery key please

1 REPLY 1
HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP. Our job as moderator is to monitor all traffic on the community.
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