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‎08-15-2023 04:31 AM

HP Recommended


Hello everyone,

I'm encountering a problem with my HP ENVY x360 Convertible 15 laptop (model ed1xxx). Upon attempting to power it on, there is no display visible, and even the HP logo doesn't appear. I've done some research and it seems that this might be connected to a BIOS issue. However, I'm not familiar with the steps to resolve this matter.

If anyone has experienced a similar situation or has recommendations on how to address this problem, I would greatly appreciate your assistance. I'm open to following detailed instructions if provided.

Thank you in advance for your support!

1 REPLY 1

‎08-15-2023 10:24 AM

HP Recommended

Maybe this article will help?

https://support.hp.com/us-en/document/ish_3932413-2337994-16

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