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Are you having HotKey issues? Click here for tips and tricks.
HP Recommended

Hi,

 

If you try the option of running Windows system restore detailed in my previous post, this shouldn't delete any personal files as it just returns the machine to a previous point in time.

 

Alternatively, you could remove the HDD, place it in an external enclosure, then connect it to another PC then access and back-up the data that way.

 

DP-K

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Windows Insider MVP

HP Recommended

I was thinking of doing what you suggested with the HDD, but wouldn't it just have the same problem when I try to access the HDD? OR is it just on the actual computer?

HP Recommended

Hi,

 

Syskey just encrypts the password, you'll still be able to access the files in the usual way.

 

Regards,

 

DP-K

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Windows Insider MVP

HP Recommended

Okay. Thank you. I will try the things you said when I get a chance to. Thanks for now.

HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

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Windows Insider MVP

HP Recommended
How do I disable the power on password?
HP Recommended

Hi,

 

You can remove the need for a power on password as follows.

 

Shut down the notebook.  Tap away at the esc key as soon as you press the power button to access the Start-up menu and then select f10 to enter the Bios menu.  Use the arrow keys to highlight the Security tab and hit enter.  Use the arrow keys again to highlight power on password and hit enter.  Enter the current password and then for the new password, just leave this blank and hit enter - do the same for the confirmation field.  Press f10, select to save the new settings and hit enter.

 

Regards,

 

DP-K

 

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Windows Insider MVP

HP Recommended

Thank you. I was able to disable the power-up password. Now I am just waiting for the reinstallation of the OS to complete.

HP Recommended

You're more than welcome :generic:

 

All the best,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

HP Recommended

 I have the same issue power on password. the code I got was  i 67947841. Any help would be appreciated.

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