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‎08-21-2016 11:24 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)
Got back from work, powered up my machine, there's a blue screen saying - hibernation. I've taped on most all the keys, used the power button to turn off and on. HELP! PLEASE!
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-24-2016 12:15 PM

HP Recommended

Hi @Bobbybobbyh,

 

Welcome to the HP Forums! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

I have read your post and wanted to help. I understand that you got a blue screen when started the laptop.

 

Please follow this document to troubleshoot:

HP PCs - Error Messages Display on a Blue Screen during Startup or Boot (Windows 10, 8, 7)

 

Let me know how it goes.

 

If this post helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos. 

 

Regards,

SDJL
I work on behalf of HP


Please click “Accept as Solution ”on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!

View solution in original post

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2 REPLIES 2

‎08-24-2016 12:15 PM

HP Recommended

Hi @Bobbybobbyh,

 

Welcome to the HP Forums! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

I have read your post and wanted to help. I understand that you got a blue screen when started the laptop.

 

Please follow this document to troubleshoot:

HP PCs - Error Messages Display on a Blue Screen during Startup or Boot (Windows 10, 8, 7)

 

Let me know how it goes.

 

If this post helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos. 

 

Regards,

SDJL
I work on behalf of HP


Please click “Accept as Solution ”on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
Was this reply helpful? Yes No

‎08-27-2016 01:16 PM

HP Recommended

HP thank you for your support. The solutition was simple. with the machine on, power off but keep the button down for 15 or more seconds. then restart the computer. what a relief.

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