• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP EliteBook 8540p
Microsoft Windows 10 (64-bit)

Hello dear,

 

after BIOS password reset I get a System Board information invalid or missing (00A) error on boot. I did not know, what MPM is, so I restarted notebook 20 times for "Manufacturer Programing Mode" notification skip. Now I know, it was the right point to try "rewrite/repaire" System Board information. I did not find any way to "unlock" MPM again. Any help/tip for me?

 

model: HP EliteBook 8540p

pn: NU486AV

 

Thanks.

1 REPLY 1
HP Recommended

Hello @mysakmysak .
It is necessary to rewrite the bios of your computer, so you can request the smc.bin file directly with Hp but it will have some cost, or you can take your computer to an authorized service center by Hp so they can do what is necessary for your computer to work properly.

 

Here is more information on the subject:
https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/when-i-start-my-hp-prodesk-600-...


I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.