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Locked

‎02-26-2019 11:40 AM

HP Recommended
Product: HP Stream Laptop
Operating System: Microsoft Windows 10 (64-bit)

Hi, I got my daughter this HP Stream laptop a while back. She hasn't used it too much, but today we went to power it on and the computer keeps asking for an admin password that we don't remember setting up. We tried possible usual passwords but after failing 3 times we get a system disabled message with the code "i 52798248". We are outside of the warranty period so we cannot contact support. Any idea how to get back into my daughter's computer? Thanks in advance. And I believe Windows 10 is installed on it.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-12-2023 08:32 AM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

JessikaV
HP Support Community Administrator

I work on behalf of HP

View solution in original post

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3 REPLIES 3

‎02-26-2019 11:42 AM - last edited on ‎05-12-2023 08:32 AM by Retired

HP Recommended

@tsmith3 

 

Enter  **bleep**

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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‎02-26-2019 12:12 PM

HP Recommended

This worked! You are a lifesaver, thank you @DavidPK !

Was this reply helpful? Yes No

‎05-12-2023 08:32 AM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

JessikaV
HP Support Community Administrator

I work on behalf of HP
Was this reply helpful? Yes No
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.