• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎06-25-2016 11:02 AM

HP Recommended
Product: M9S82EA#ABU
Operating System: Microsoft Windows 7 (32-bit)

Laptop no longer boots since power cut in rain storm.

 

Will not accept the power on password I set last year.

 

But, asking for input of power on or administrator password

 

 

Supplied USB stick no use

 

Is there a password for this code please?

 

Thanking you in anticipation of a solution...

 

D

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-25-2016 11:15 AM

HP Recommended

Hi:

 

Enter this unlock passcode...

 

75892238

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎06-25-2016 11:15 AM

HP Recommended

Hi:

 

Enter this unlock passcode...

 

75892238

Was this reply helpful? Yes No

‎06-25-2016 11:25 AM

HP Recommended

You have saved me!  Truly an expert, thankyou so very much, my local repairer could not fix this so I cannot recommend you and your skill/knowledge highly enough.

 

Have a great life you have just improved mine.

 

Sincerely yours, Damian

Was this reply helpful? Yes No

‎06-25-2016 11:28 AM

HP Recommended

You're very welcome, Damian.

 

Glad to have been of assistance.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.