System UI stopped responding

[NLSD]

System UI stopped responding chromebook

[Raj_05]

Hi @NLSD,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Chromebook 14's System UI has stopped responding, here are some steps you can try to resolve the issue.

Restart Your Chromebook: Press and hold the power button until the device powers off. Wait a few seconds, then turn it back on.

Perform a Hard Reset:

• Turn off the Chromebook.
• Press and hold the Refresh key (usually located above the 3 or 4 key) and then press the Power button.
• Release both keys when the Chromebook starts up.

Check for Updates:

• Make sure your Chromebook is running the latest version of Chrome OS.
• Go to Settings > About Chrome OS > Check for Updates.

Clear Browser Data:

• Open Chrome and go to Settings > Privacy and security > Clear browsing data.
• Select All time as the time range, and check all boxes (Cookies, Cached images and files).
• Click Clear data.

Reset the Chromebook to Factory Settings (Powerwash):

• Go to Settings > Advanced > Reset settings > Powerwash.
• Click Restart and follow the instructions to reset your device.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support