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‎09-23-2020 08:05 AM

HP Recommended
Product: Pavilion dv3534tx
Operating System: Microsoft Windows 10 (32-bit)

Since I haven't powered up my old HP Pavilion dv3500 laptop for a few months. Today, I tried to start the laptop and got the Power-on Password.  And after a few wrong entries, I got the error message "System Disable / Key: 57939270".

Please help and advise what should I do.

 

Thanks in advance for your help.

Gary

1 REPLY 1

‎09-23-2020 08:09 AM

HP Recommended

@GaryHK 
Hello,

Unfortunately, the HP support community does not allow us to help you with your BIOS password.  The only solution is to contact HP and, if necessary, contact them several times to complete your case.

Rules of Participation No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

I recommend that you get on Contact HP from your country or region.

The only solution HP will propose is to replace the system board to solve the BIOS password problem requested at computer startup.
For more information, please go to Forgotten or Lost BIOS Password.

Please do not hesitate to contact us in case of need.

Best regards,:Wink:



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