System disabled {06769}, I don't remember the Admin password

[JuanRamirez]

I'm not sure what I did, but I restarted my laptop and now it's coming up on a black screen with a blue box asking to Enter Password.  I tried the passwords I could remember but they are wrong and now I'm locked out.

I get error code 06769 and it says System Disabled.

[Paul_Tikkanen · Accepted solution]

Hi:

Enter this unlock passcode...

ffkxh

If that code doesn't work, try this one...

klmx

[JuanRamirez]

Thank you. The first one worked.

[Paul_Tikkanen]

You're very welcome.

[JuanRamirez]

Sorry, but is there a way to disable the coputer from asking me to type it in every time I boot up? I just restarted and it asked me to imput it again?

[Paul_Tikkanen]

See if this works...

Use the unlock passcode to get into the BIOS.

Security menu...enable/disable password.

Select that, and it should ask you to input a password.  Use your unlock code.

Hit the space key in the new password field (for no password), and again in the confirm field.

Save and exit.

[JuanRamirez]

It worked. Thank you again.

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.