The BIOS recovery files cannot be found or the files are corrpled"

[KasunMadusanka]

"  , how to fix this..?

[Nirvana_95]

Hi @KasunMadusanka 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you are facing issues with your system. Do not worry, we are here to fix it.

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

I would suggest you please use the link below and follow the steps to resolve the issue: https://support.hp.com/us-en/document/ish_3932413-2337994-16 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[KasunMadusanka]

I tried that but the pen drive doesn't show .. Even after changing the pen drive it doesn't work, bios driver - sp123481 .. (sorry translated english)

[KasunMadusanka]

HP Pavilion Gaming 15-dk10000 

[Nirvana_95]

Thanks for your response.

May I know if you have tried using an alternate USB port to perform the steps?

Let me know.

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead!