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rc45
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Message 1 of 2
91
Flag Post

The back button closes my windows and it re-opens right away.

‎01-13-2020 06:36 PM

HP Recommended
Product: HP Pavilion Laptop 15ple: Pavilion 65XX
Operating System: Microsoft Windows 10 (64-bit)

I mostly work off of windows, I open the home tab which takes me to MSN.com by way of Bing. When I open additional tabs or pins from my tool bar the Windows will close and re-open itself. If I use the back button, the Windows will close, I will lose any additional tabs, and only the home page will open back up and I have to start over. If I open an image search, and open the image, use the back button to get back to the main screen, it takes me back to MSN home page. Since this happens I had to install Google Chrome (which I hate) and have to work off that. WHats wrong with this computer which is only 3 months old?

1 REPLY 1
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WAWood
Level 15
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Message 2 of 2
Flag Post

‎01-15-2020 11:31 AM

HP Recommended

@rc45 

 

From your description, the process works fine in Chrome, you just hate using it.

 

So clearly, the problem is with the Browser you are using -- and you either have to contact the support site for that Browser to see if they have any solution, or switch to using a different Browser -- one which you do not hate.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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