The laptop does not read the ssd (240gb)

atwstefan · ‎12-30-2020

Hi, I bought this laptop recently, I bought it on 'FreeDos' because I thought I knew how to install windows myself. In the bios it shows me that I have 240gb ssd as active, but when I want to boot for windows, nothing appears in the partition list, besides that I go into 'DISKPART' and write "list disk", there nothing appears to me except usb flash.

SOLUTIONS, please?

erico · ‎12-30-2020

Hi @atwstefan

I explained how to use Diskpart with an SSD in my Tribal Knowlege article.

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Notebook-SSD-upgrade/ta-p/6898561

While in the Diskpart utility, type list volume and you should see the SSD and its state. The issue you are seeing is likely because an EFI volume has not been created.

I suggest that you follow the tutorial I presented to setup your SSD for a Windows installation.

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atwstefan · ‎12-30-2020

I don't see any SSD/HARD DISK than usb flash. I have a non-raid SSD, it's ok?

erico · ‎12-30-2020

If Diskpart does not see the disk then it may be DOA (dead on arrival).

That is unfortunate, but as long as it is in warranty, there is not a problem getting a replacement

.

Contact HP or the vendor you bought it from for a RMA (return Merchandise Authorization.

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

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