The laptop does not want to bypass startup

[celiaso]

thank you very much GBL 84

I will try this at home when I am over with my univesty courses and I will ask you whenever I face more problems. one more time, I am very thankful for your help !!!

friendly regards

[GBL84]

You are welcome. Always happy to help.

Hope this helps, for any further queries reply to the post and feel free to join us again

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Thank You,

GBL84

I am not an HP Employee

[celiaso]

hey GBL84

I reseated the hard drive but it the laptop still does not want to function. what shall I do to find a solution ?

[GBL84]

I would like to confirm that this could be a hardware issue and I recommend you to Contact HP Technical Support over the Phone for further assistance  to get your Notebook diagnosed and serviced by an authorized HP Certified Engineer

 You can also Check your warranty Here to verify the warranty status

If unit is OUT OF WARRANTY, You will have take it to Local Computer store.

Hope this helps, for any further queries reply to the post and feel free to join us again

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee