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‎09-04-2020 05:03 PM

HP Recommended
Product: Model 14-ax010wm

The user profile service service failed the sign in user profile cannot be loaded. 

I have already tried the F8 option it just goes back to the screen to log in I have google and tried about everything nothing works please help me get back in my cpu. 

1 REPLY 1

‎09-07-2020 11:11 AM

HP Recommended

@S1M0N33

 

I reviewed your post and I understand that you are unable to login to the computer and getting user profile service failed to load error.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

  • When was the last time the computer was working fine?
  • Do you use a Microsoft account to log in?

 

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c03327545#AbT5

 

NOTE: Follow the steps under “Restore your computer when Windows cannot start normally”.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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