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Message 11 of 12
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HP Recommended

Well i had my laptop check locally through one of my acquaintance and he told me that the processor on the motherboard had been short-circuited and when i got it back i tried to open heat-sink and reapplied the thermal paste and i not start more than normal but caps lock light kept blinking three times

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HP Support Agent
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Message 12 of 12
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HP Recommended

Yes you are going in the right direction on that case. Eventually, the device will go for a repair for thermal issue.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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