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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Touch pad problems

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04-27-2012
06:17 PM
- last edited on
02-21-2017
06:37 PM
by
OscarFuentes
Hello Doctor H...
The Driver reinstall was a long shot.
Thinking about this, LED mechanism may not even be in the driver. The two things are not necessarily connected.
I found another post on this same subject, equally frustrating - no solution posted / verified.
I am not HP support, sad to say.
I want you to call HP on this one.
Last Option:
It is possible the mechanism is in the BIOS and that force flashing the BIOS might kick the LED... that is, if the hardware is still viable: Force flashing (updating) the BIOS might work if the light has not failed, the connection is good, and something else has not faulted.
I hate things that work and then do not.
I will keep looking. If I find a software solution, I will post it.
NOTE .. If you do call HP and they tell you the mechanism IS in the driver and not matter WHAT you do you cannot get this 15.3.x driver to work - you can go to the Synaptics website and download and install the Synaptics driver. It comes in all flavors (all Windows) and it works. It has all the fancy bits (all the scrolls, and options, and features)... I'll post if you like.
Good Luck!
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2012 Year of the Dragon!
11-14-2013 04:05 PM
Hello Everyone
I am sorry to hear you are all having issues with you TouchPad and would like to offer a solution. I am posting below the Synaptics TouchPad Drivers just choose your operating system and download and install.
Synaptics TouchPad Driver Windows 8.1
http://ftp.hp.com/pub/softpaq/sp63001-63500/sp63353.exe
Synaptics TouchPad Driver Windows 8 and 8.1
http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63735.exe
Synaptics TouchPad Driver Windows 8
http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58578.exe
Synaptics TouchPad Driver Windows 8 Compatibility
http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58587.exe
Synaptics TouchPad Driver Windows 7 (64-bit)
http://ftp.hp.com/pub/softpaq/sp48001-48500/sp48051.exe
Synaptics TouchPad Driver Windows Vista, XP, 2000
http://ftp.hp.com/pub/softpaq/sp35001-35500/sp35444.exe
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Dunidar
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"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter
03-05-2014 12:14 AM
Thank you sooooo much! I've haven't ever been able to get a straight answer on this. Finally and it's about time to replace it lol
Do you know what the purpose of this disable is and why they don't tell you about it? It's so easy to do and who would know why it happened. I just figured out if I shut it down it goes back to normal.
Thanks for looking after us lost and alones!:smileyhappy:
01-20-2017 03:38 AM - edited 01-20-2017 03:40 AM
I downloaded the software and during installation said install failed, (an error encountered while installation this software for your device, sometimes it helps to run this wizard again, if it doesnt work contact your device vendor).
I run it again n again but it didnt work, can anybody help me pls....? btw I have windows 10 Home
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