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‎04-29-2026 08:13 AM - last edited on ‎04-29-2026 09:20 AM by Level 15

HP Recommended

Could you please help me locate my stolen laptop by identifying its current location, network activity, or any email addresses being used to sign in? I would appreciate any available method that could assist in tracking it. The laptop part number is 9G1Q5ET, and the serial number is >Do not include the product serial number or any private information<

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‎04-29-2026 09:19 AM

HP Recommended

Hello @Palmer09 ,

 

Welcome to the HP community.

 

A quick community search finds >Finding, Locking, Recovering lost or stolen PCs<

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

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1 REPLY 1

‎04-29-2026 09:19 AM

HP Recommended

Hello @Palmer09 ,

 

Welcome to the HP community.

 

A quick community search finds >Finding, Locking, Recovering lost or stolen PCs<

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Reply
Was this reply helpful? Yes No
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