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Locked

‎10-11-2021 06:42 PM - edited ‎10-11-2021 06:47 PM

HP Recommended
Product: Stream 6
Operating System: Microsoft Windows 10 (64-bit)

This computer not only insists i sign in to a microsoft email at the login screen, but it insists i sign in to a certain microsoft email that i simply can't. so i try to click back in order to change the login-email, and when i do, i am brought back to the initial sign-in screen and then asked again to sign in to the same email, like it's locked in for some reason, effectively bricking this thing. help.

Category:
1 REPLY 1

‎10-14-2021 09:31 AM

HP Recommended

@Hircarra

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,

I understand that you are unable to log in to your Windows accocunt. 

Click here:https://www.youtube.com/watch?v=ypvcvVp4Vqk&t=5s&ab_channel=HPSupport to Reset Your Microsoft Account Password for Windows 10.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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