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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: Trying to Revert my bios update

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08-23-2020 04:44 PM
i have updated my bios to F.08 and ever since that update my battery takes 2-3 hours just to charge upto 10% and my laptop randomly locks up and sleeps when im playing video games and i have done the battery test and everything is good but the new bios update ruined it for me and now i want to revert back to F.05 and when i do that i get this error "The System BIOS update failed. "unable to open BIOS Signature file" . I've tried 2 bios method 1. usb (i received the same error) and 2. i tried the win key + B and hold power for 3 seconds and it didnt go back to the old version. i brought this laptop 2 months ago and now its sooo slow and when i try to revert to the old bios... it doesnt work. Any solutions?
08-26-2020 01:19 PM
I reviewed your post and I understand the battery is taking time charge after a recent update.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the below steps and check if it helps.
Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager.
Here is how you do it.
Step 1: Click the Windows “Start” button and right-click “Computer.”
Step 2: Click “Manage,” then “Device Manager.”
Step 3: Click the “Batteries” section. A list of devices will appear.
Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”
Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
08-27-2020 09:39 AM
I recommend you contact support and they will assist you in this regard.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Cheers!
The_Fossette
I am an HP Employee
08-27-2020 10:21 AM
i did contact ur so called support and all they told me was do this and do that... do this and do that.... IT DOESNT WORK, ITS THE BIOS PROBLEM. Can u specifically tell me if im gonna expect a new bios STABLE AND WORKING....soon?
08-27-2020 04:01 PM
I am not aware when exactly a new BIOS will be released for your computer. However, I recommend you keep on eye on HP's driver page for your computer for the latest driver updates.
Cheers!
The_Fossette
I am an HP Employee