Turned laptop on and HP letters populate with circles just turning and goes off

[Pitacapos]

 

[Vjx]

Hello Pitacapos,

Thank you for reaching out. Regarding your query on Turned laptop on and HP letters populate with circles just turning and goes off that you’re experiencing.

Kindly review the instructions as below :

- Were there any hardware or software changes recently 

- Share more details of the product like serial product numbers or complete model name

- We at HP do not encourage using 3rd party accessories or devices , hardware upgrades unless advised in any form of hp documentation

- Find all relevant guides and drivers from the support page here on best effort basis with the limited details that we have about the device  -

https://support.hp.com/in-en/drivers/hp-spectre-x360-convertible-laptop-pc-15-eb1000/model/210002808...

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 *** if your performing this steps please ensure to backup all your data , complete data loss is expected while performing this step

https://support.hp.com/za-en/document/ish_4511095-4511141-16

HP PC Hardware Diagnostic Tools to self-diagnose PC issues

https://support.hp.com/us-en/help/hp-pc-hardware-diagnostics

This will help us narrow down the cause and suggest the best fix