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‎06-24-2020 06:32 PM

HP Recommended
Product: Envy
Operating System: Microsoft Windows 10 (64-bit)

Hi all,

I am trying to dual boot configure my HP ENVY 17, i7-8550, 12 GB Ram, laptop with ubuntu (Windows 10 preinstalled) using a bootable USB stick. But the installer gives me "this device uses Intel RST can't be configured for...". I have checked the BIOS and the SATA controller mode is set there to be AHCI, although i can't access the advanced settings options in BIOS. Anyone any suggestion? Thanks in advance!

Cheers,

skundu05

1 person had the same question
1 REPLY 1

‎06-24-2020 09:51 PM

HP Recommended

@skundu05 

I'm sorry, but HP only warranties their PCs for usage with the OS that comes preinstalled.

IF you replace that with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.

Your best bet for support with issues with Linux is to contact the support forum of the distro you are using.

Since you are using Ubuntu, go here: https://ubuntuforums.org/

Good Luck



I am a volunteer and I do not work for, nor represent, HP
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