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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.

‎12-22-2025 10:58 AM - edited ‎12-22-2025 11:02 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-s0000 (76T53AV)
Operating System: Microsoft Windows 11

I recently updated the bios from the official page and since then I can't access the bios settings when pressig F10 as usual. The screen stucks like in the attached image.

 

I already tried to reset the bios to default values and to recover the bios with an usb without sucess.

 

IMG_20251222_184025.jpg

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‎12-22-2025 11:36 AM

HP Recommended

Nevermind, I flashed the bios one more time with the usb and for some reason it worked this time.

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‎12-22-2025 11:36 AM

HP Recommended

Nevermind, I flashed the bios one more time with the usb and for some reason it worked this time.

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‎12-22-2025 10:43 PM

HP Recommended

Sounds like the BIOS update didn’t go smoothly and it’s getting stuck when entering setup. Try a full power reset, then use Esc at startup and select F10 from the menu instead of pressing F10 directly. You can also retry BIOS recovery with Windows + B while powering on. If it still hangs, it’s likely a BIOS bug and HP support may need to reflash it.

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