Unable to boot even on safe mode

[Lekubu]

Hi I'm using compaq cq57 windows7 32 bit 2010 my problem started after upgrading from there it went to windows boot manager
I did try all safe mode with no luck
Always when i try to boot there is blue screen that vanish within some seconds and the screen goes back to Windows boot manager
Unfortunately i don't no longer have my disc while my dvd drive is damaged even thou i can insert cd i won't be able to retrieve information on it

So how can i boot my laptop back to normal

[A4Apollo]

Hi! @Lekubu, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

I understand you have issues booting into your PC and you are getting error windows boot manager.

Don't worry I'd like to help you out.

Did you make any hardware or software changes on your PC?

Please provide the product number of your PC to assist you better.

Run a system diagnostics test on your PC and let me know the results.

Refer this article to know more information about running system diagnostics on your PC.

Please try the steps recommended below.

Turn off the computer.
As you turn it back on tap the F10 key. This will load BIOS setup utility.
Press F9 to load defaults.
Press F10 to save and exit.
 

If the hardware diagnostics test passes on your PC try running a system recovery using the recovery partition.

Refer this article to know more information about performing recovery on your PC.

If you are unable to perform recovery on your PC from the partition. Try running the recovery using the recovery discs.

If you don't have a set of recovery discs. Please contact HP support for service options.

Link to contact HP.

Hope to hear from your soon!

Have a great day! 🙂

Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.

Click the "Kudos, Thumbs Up" on the bottom right to say "Thanks" for helping!

[Lekubu]

@Mr Robot =Product number is A9B02EA#ACQ yes i did update software while i did download some new.

I did diagnose and the results says passed
When i do f11 system recovery it's just freeze there until i switch it off

I don't know how to delete this updates without logging on

[savvy2]

old compaq cq57-nnnnn? some number.? 100 200 series....400???? what?

win7 loaded

upgrading from what?,   XP to W7? using MS disks or real HP disks?  media matters ! or home made CD-R Dvd-r ?

it's old,  for sure.  and F11 is now dead, my guess because the restore partitions hp put there are now toasted.

so that leaves only 2 paths.

using the real HP disks,  for this PC.

or trying MS disks, and watch many things fail, due to MS does not support all chips in this pC nor does MS put on all the KEY HP APPS, on this old PC.

now the PCs DVD drive is damaged.

that leaves only 1 choice,  a boot stick.  build a boot stick and hope this old pC an boot to your USB ISO install disk.

we use RUFUS to make sticks. from the CD or ISO. on a working PC.

then use the stick on THIS PC.

boot it and install  the OS.

what i do is go to bios then the boot order page, is the usb boots allowed?  i look there first.

one other problem if you go to HP.com page on your PC,

we look there first to see if HP has driver for unstated PC, for w7,

seems it is.

https://support.hp.com/us-en/drivers/selfservice/compaq-presario-cq57-100-notebook-pc-series/5059083

so ask HP for a media kit for your PC, get it and use it.

doing so with a dead, dvd drive can be hard.

page 92 tells me the boot to flash stick works as does F9 key

http://h10032.www1.hp.com/ctg/Manual/c02786367