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10-10-2021 03:12 AM
Operating System: Microsoft Windows 10 (64-bit)
I need to restore my HP laptop but the restore partition seems to be corrupted and I am stuck in a permanent boot loop. Have read all the threads I can find. Legacy mode is off. I can see the drives in the boot options. When the message operating system boot mode change appears, I cannot type the code into it! I get the "press any key to boot from CD" message but is refuses to boot and just hangs. I know the windows DVD is OK as it boots on other machines. Any idea please?
9 REPLIES 9
10-11-2021 01:09 AM
Are you shure that your optical drive boots into UEFI?
, I cannot type the code into it!
What are you doing? You don't have to type any key or code!
Download the Media Creation Tool from MS and run a clean installation (erase the disk) and everything should be ok.
10-11-2021 01:46 AM
That is exactly what I have done/tried to do - I tried a USB drive and a DVD drive but neither will boot. When you change the UEFI boot options you get a message with a code to put in to confirm the changes - I cannot type anything into that message.
10-11-2021 02:07 AM
Write down a simple password on a piece of paper
go to Security Tab
Set supervisor password
Enter New password
Confirm new password
back to password settings
enter current password
enter new password (leave it blank!)
confirm new password (leave it blank!)
10-12-2021 12:33 AM
It isn't the supervisor password that is the problem - it's a message asking to confirm the BIOS startup changes and the password you need to type is shown on the screen. It just won't let me type anything. Mind you, the change seems to have been accepted as it does try and boot from the CD, it just fails
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