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Top Student
Posts: 4
Member Since: ‎11-26-2016
Message 1 of 4 (184 Views)

Unable to enter Bios Setup in order to change boot sequence

Product Name: ba019nr
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

Im trying to enter to the BIOs setup menu on HP Notebook ba019nr to change the boot sequence.  I already tried with Esc, F2, F6, F10 and others several keys.  which key should I use?

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HP Support Agent
Posts: 6,976
Member Since: ‎07-27-2016
Message 2 of 4 (147 Views)

Re: Unable to enter Bios Setup in order to change boot sequence

@Jirizarry2001

 

Thanks for reaching out to us on HP Support Forums. Smiley Happy From your post I understand that you have an HP Notebook - 15-ba019nr and unable to access the BIOS. You have tried with the  Esc, F2, F6, F10 and others several keys. I appreciate the steps you have performed and have certainly done a good job.

 

Ideally, we can access BIOS by hitting the F10 key repeatedly during startup. If the laptop does not allow you to access BIOS then please perform a hard reset on your laptop by following the below steps:

 

  • Power off the laptop.
  • Remove the battery out.
  • Disconnected AC adapter from the laptop.
  • Press and hold the power button for 15 seconds.
  • Reconnect the battery and plug the AC adapter.

Now, to access the BIOS Setup, turn on the computer and repeatedly press the Esc key to enter the Startup Menu, then press the F10 key to enter the BIOS setup utility. Otherwise, hit the F10 key repeatedly on startup to enter BIOS directly. If nothing works and you're still unable to access BIOS then view this video to restore the BIOS: http://hp.care/2dI18Vb.

 

After restoring the BIOS, please restart the laptop and once again try to boot to BIOS using F10 or Esc keys. Feel free to let me know how it goes. Good luck!

MKazi
I am an HP Employee

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Top Student
Posts: 4
Member Since: ‎11-26-2016
Message 3 of 4 (132 Views)

Re: Unable to enter Bios Setup in order to change boot sequence

Thanks four your response!  at the end I was able to change Bios settings restarting windows under the Advance Startup  option. Thanks again for your help

 

HP Support Agent
Posts: 6,976
Member Since: ‎07-27-2016
Message 4 of 4 (127 Views)

Re: Unable to enter Bios Setup in order to change boot sequence

@Jirizarry2001

 

You are welcome. Smiley Happy I'm glad to know that the issue is fixed. You're most welcome to reach out to us for any technical help in future. Take care!

MKazi
I am an HP Employee

If you find this post helpful then you can help others find the same solution by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

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