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AccaEmme
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Message 1 of 4
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Unable to update BIOS on my laptop.

A8S26EA#ABZ

Hello,
I have problems with the product:

Model: G6-1288SL
Product: A8S26EA # ABZ
Serial: ***

in the face of beeps, it is reported to be due to BIOS problems.

Followed recovery procedure bios via pendrive (https://support.hp.com/it-it/document/c04206476)
But for this model HP does not offer a valid recovery BIOS to use.
How can I solve it?
Thanks

3 REPLIES 3
HP Support Agent
HP Support Agent
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Message 2 of 4
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Unable to update BIOS on my laptop.

@AccaEmme, Welcome to HP Support Community!

 

This looks like a hardware issue.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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AccaEmme
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Message 3 of 4
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Unable to update BIOS on my laptop.

is a laptop not a printer...

 

Warranty is expired

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HP Support Agent
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Message 4 of 4
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Unable to update BIOS on my laptop.

@AccaEmme Though the agent seems to have accidentally mentioned "printer" instead of laptop, the suggestion we have for you doesn't change, as the steps you've done to resolve are 100% accurate and if the bios recovery didn't do the trick, this is a hardware malfunction and the systemboard will require a repair or replacement, if the warranty is expired and you aren't able to reach support, please send me a private message with the region you are contacting us from and I'll do my best to help you out.

 

here's how private messages work: Click here for details.

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation