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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended
Microsoft Windows 11

I'm getting the error message Unknown USB device (failed to reset port)

 

Device Type: USB Controller

 

Manufacturer: (Standard USB Host Controller)

 

Location Port_#14.Hub_#0002

 

Status

 

This device stopped because it was reporting errors.

 

(Code 43)

 

An error occurred during a USB port reset request.

 

Uninstalling and reinstalling the device will not eliminate the error.

 

I can't see which "device" is affected. There are no external USB devices connected.

 

There are no more up-to-date drivers.

 

Does anyone have any hints on how I can fix the error?

 

Thank you very much.

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