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‎12-06-2019 07:25 AM - edited ‎12-06-2019 08:17 AM

HP Recommended
Product: HP Notebook 15-ay061nr
Operating System: Microsoft Windows 10 (64-bit)

I updated my bios and now my caps lock is blinking. Two blinks, one that comes 5 seconds after the second and another that comes like a second after the first. I had my laptop connected to a tv screen for a monitor with my laptop closed when I restarted the computer after bios update so maybe that screwed it up? Either way, it’s not working properly now. What is the proper course of action in this scenario? 

1 REPLY 1

‎12-06-2019 03:11 PM

HP Recommended

Hi Chvzed,

 

The unit is not posting, Kindly press and hold the power button by disconnecting the unit from the AC Adapter for a minute and then connect the AC adapter and try to power it on.

In case this makes no difference, Kindly press the windows key, the letter B and the power button key for a minute while the unit is connected to the AC adapter.

Let me know what happens after this.

 

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***


Regards,
Karthik Nataraj

I am an HP employee.
I'm speaking on my behalf only and I'm not speaking for HP.

Please click the thumbs up button to say "Thanks!"
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