• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎04-06-2021 08:46 AM

HP Recommended
Product: Pavilion 15
Operating System: Microsoft Windows 10 (32-bit)

I'm trying to resolve issues with this aging Laptop running Windows 10.
Having looked on various related Boards I may need to do a BIOS update, but using the HP Utilities and searching on the Support Site I cannot find any BIOS update information nor versions of the BIOS issued by HP that I can install.

Any guidance would be greatly appreciated. 

5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-06-2021 09:19 AM

HP Recommended

Hi:

 

Below is the link to the support page for your notebook.

 

HP Pavilion 15-n297sa Notebook PC (ENERGY STAR) Software and Driver Downloads | HP® Customer Support

 

The latest BIOS version is F.71.

 

 

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
4 REPLIES 4

‎04-06-2021 09:03 AM

HP Recommended

Hi:

 

What is the full model number or product number of your notebook?

 

Use this guide to find that information...please do not post the serial number.

 

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Was this reply helpful? Yes No

‎04-06-2021 09:19 AM

HP Recommended

Hi:

 

Below is the link to the support page for your notebook.

 

HP Pavilion 15-n297sa Notebook PC (ENERGY STAR) Software and Driver Downloads | HP® Customer Support

 

The latest BIOS version is F.71.

 

 

1 person found this reply helpful
Was this reply helpful? Yes No

‎04-06-2021 10:23 AM

HP Recommended

Hi Paul
Thanks for the BIOS update information, I've done it without issue.

Sorry I couldn't find the .exe myself, I have been around the Support Site previously to no avail.

Kind regards

       Stephen

Was this reply helpful? Yes No

‎04-06-2021 10:59 AM

HP Recommended

You're very welcome, Stephen.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.