• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎05-13-2021 01:44 PM

HP Recommended
Product: 2W6K4EA
Operating System: Microsoft Windows 10 (64-bit)

Hi HP i5 8GB RAM 256 GB SSD GeForce mx 350 

2W6K4EA ram upgrade 16 GB? SSD 512 GB ? 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-13-2021 03:54 PM

HP Recommended

You're very welcome. 

 

The manual covers all models in the 14-dv model series. 

 

You can only find the service manual when you look up the model series in English. 

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎05-13-2021 02:21 PM

HP Recommended

Can RAM and SSD be upgraded

Was this reply helpful? Yes No

‎05-13-2021 03:15 PM

HP Recommended

Hi:

 

Yes, you can upgrade the memory and install a larger capacity SSD.

 

Below is the link to the service manual.  Chapter 1 has the memory upgrade info...

 

Maintenance and Service Guide (hp.com)

Was this reply helpful? Yes No

‎05-13-2021 03:44 PM

HP Recommended

Thank you for the answer. I am writing from Turkey, this information is not included in the Turkey manual. Is there any difference in the features of the product?

 

http://h10032.www1.hp.com/ctg/Manual/c06686771.pdf

Was this reply helpful? Yes No

‎05-13-2021 03:54 PM

HP Recommended

You're very welcome. 

 

The manual covers all models in the 14-dv model series. 

 

You can only find the service manual when you look up the model series in English. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.