cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Jeffreaux
New member
1 0 0 0
Message 1 of 2
159
Flag Post

Upon bootup, The selected boot device failed. Press <enter> to Continue. + F11 key does not work

‎03-11-2021 11:15 AM

HP Recommended
Product: Example: Pavilion x360 Convertible

My computer recieved some kind of what I assume was a windows update.  I did a 'shut down/update from windows menu.  Now, when I bott up the laptop, I get "the selected boot device failed. Press <enter> to Continue".   When I press <Enter>, the laptop powers off.   I found a way to possible fix this but I need to press F11 at startup and that doesn't work.  I can get to BIOS screen.  F9 default and changing boot option to Legacy does not fix it.  Ran the quick system checks and everything is fine.    Any advice?  

1 REPLY 1
KrazyToad
Retired
Retired
22,744 19,075 1,375 1,464
Message 2 of 2
Flag Post

‎03-14-2021 05:42 AM - edited ‎03-14-2021 05:42 AM

HP Recommended

@Jeffreaux

 

Welcome to HP Support Community


I would like to help

 

Since the System Tests passed, I suggest you perform a Reset

 

Link: https://support.hp.com/in-en/document/c04742289

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation