@Jeffreaux
Welcome to HP Support Community
I would like to help
Since the System Tests passed, I suggest you perform a Reset
Link: https://support.hp.com/in-en/document/c04742289
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee