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‎03-11-2021 11:15 AM

HP Recommended
Product: Example: Pavilion x360 Convertible

My computer recieved some kind of what I assume was a windows update.  I did a 'shut down/update from windows menu.  Now, when I bott up the laptop, I get "the selected boot device failed. Press <enter> to Continue".   When I press <Enter>, the laptop powers off.   I found a way to possible fix this but I need to press F11 at startup and that doesn't work.  I can get to BIOS screen.  F9 default and changing boot option to Legacy does not fix it.  Ran the quick system checks and everything is fine.    Any advice?  

1 REPLY 1

‎03-14-2021 05:42 AM - edited ‎03-14-2021 05:42 AM

HP Recommended

@Jeffreaux

 

Welcome to HP Support Community


I would like to help

 

Since the System Tests passed, I suggest you perform a Reset

 

Link: https://support.hp.com/in-en/document/c04742289

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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