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‎05-01-2025 07:21 PM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-r0000 (76T06AV)
Operating System: Microsoft Windows 11

I have had this Victus laptop for about 9 months, and I've noticed when I need to force restart by holding the power button, it will come up with error 502 for an invalid CMOS checksum after a few seconds of booting. The laptop otherwise still works fine, but I was wondering if this was normal, and if there is a way to fix it, because I am tired of having to constantly change BIOS settings back to my preference after this happens.

1 REPLY 1

‎05-01-2025 07:50 PM

HP Recommended

@Zwainsty23 

 

No, it's not normal. Your machine does NOT have CMOS or RTC battery therefore most likely its CMOS chip may corrupt. Please use the following way to fix

 

               https://support.hp.com/us-en/document/ish_4209641-3226345-16

 

Regards.

BH
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