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Ivica1
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Message 1 of 5
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HP Recommended

Virus named Cidox C

Hp mini 210
Microsoft Windows 7 (32-bit)

Hp mini 210 

I start my pc but it wont start the windows all i got is messages on black screen like:

No bootable device, insert boot disc and press key

Also there  were F1,F2,F3,F4, and F11 but they did not helped me all i see after test is messages like there is no hard disc. With F10 i went in the boot menu but there was not the name of my hard drive so i took it to service. 
They have connected my hard drive on other pc and they could see it so it was working and they told me they have made a Antivirus Scan and they have found a Virus in the MBR named Cidox C and they delete it. But the problem was not solved and they went in my Bios to removed it. After this action my hard disc is empty, i lost my licensed windows and the recovery !!! I cant believe that i was using licensed windows and i lost it.

Ivica
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vineetindia
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Message 2 of 5
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HP Recommended

Virus named Cidox C

 1.

COA Sticker.jpg

If the COA sticker on the back of your laptop is readable, you can make out the Retail Win 7 product key in the format :

xxxxx-xxxxx-xxxxx-xxxxx-xxxxx

Don't share it, Its your retail win 7 license key!

 

2. It would be vital to see what is there on the internal disk right now. It would help decide whether the Main OS partition is still intact ? If its there, may be boot data is corrupted & has to be repaired! 

Can you share the snapshot(s) of your Internal Disk's partitions view ?

(i) Make a bootable pen drive with  this custom recovery ISO : Kyhi's Recovery ISO ( Mini Troubleshooting OS! ) 

(ii) Insert the pen drive in the PC.

(iii) As soon as you press the power button on the laptop, keep on pressing F9  ( One Time Boot Menu )

(iv) Select the pen drive to boot from.

(v) Let it stabilize fully after boot. ( Some windows will open & then close themselves, Wait for everything to come at halt.)

(vi) Do not connect to internet or any network.

(vii) Launch MiniTool Partition Wizard's "Disk / Partitions' Management Window" & elaborate the partition's view to have a wider / nice look.

(viii) There is a tool FSCapture to take screenshots. Take snapshots, save it to a second pen drive & share.

 

3. Your system is Legacy BIOS + MBR,  You can use Rufus  to make a "BIOS+MBR"  bootable pen drive with that ISO

OR If you can operate CD/DVD drive, You can Burn the ISO to a DVD & boot from it ( You can use ImgBurn Portable  to avoid any problems! )

 

Let us know. ...

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Message 3 of 5
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HP Recommended

Virus named Cidox C

@vineetindia 

The PC is an HP OEM device; thus, any printed product key would be HP OEM, not Retail -- and since you have to provide a Retail key to download an ISO from Microsoft, that will not work.

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vineetindia
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Message 4 of 5
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HP Recommended

Virus named Cidox C

Sir,

The laptops, pre-installed with VISTA & Win 7, always had two licenses : HP OEM as activated & the other M$ Retail i.e. on the COA sticker. Unfortunately, the retail keys often got erased before they were noticed!

 

Thanks. ...

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Message 5 of 5
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HP Recommended

Virus named Cidox C

Really -- two product keys??

 

That's something I did not know as I never had an HP PC prior to Win7.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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