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Frank152
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Message 1 of 2
103
Flag Post

Wake on USB with an external keyboard or mouse

‎12-23-2020 09:08 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello,

when my notebook (HP Probook 450 G3) is in hibernate mode, I want to wake it via an external keyboard or mouse.

But it didn't work.

That's what I tried:

 

- Enable Wake on USB in the bios menu

- Activate in the device manager: device can wake up the computer from sleep

- quick start deactivated

- updated Windows 10 and all drivers

- Restarted my notebook

 

How can i fix this?

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1 REPLY 1
WAWood
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Message 2 of 2
Flag Post

‎12-24-2020 04:01 PM

HP Recommended

@Frank152

I have tried this same thing on multiple PCs and in every case, it does not work.  Why? Because to see the keyboard the USB drivers must be loaded and that does not happen until the Windows boot phase.  The only PCs that can be booted with external keyboard or mouse require a PX/2 connection, not USB, because that is apparently live all the time.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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