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HP Recommended
Example: Spectre x360 15-df1033dx
Microsoft Windows 10 (32-bit)

Has there been any investigation for the cause of the multitude of relatively new HP Spectre failures to turn on? My start indicator just blinks every few seconds, I hear the fans start and then everything goes off and repeats.  I wonder what is the faulty component(s) Intel, Windows, a batch of bad batteries, or some other more obscure problem? I search often for a class action suit.  I would like to recover some of my money.  

1 REPLY 1
HP Recommended

Hi@KathyFarrand,

 

As we have limited support boundaries in the support community as of now,

 

As this is a hardware issue, I'd suggest youContact HPin your region regarding the service options for your computer or chat  team

 

Hope this helps! Keep me posted.

 

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