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HP Recommended

Whenever I turn on my laptop it's shows.

HP PC HARDWARE DIAGNOSTIC UEFI

Version 1.9.0.0- BIOS

For more information, please visit: www.hp.com/go/techcenter/PCD i ags

 

Memory test

Hard drive check

Language

Exit.

                   When i try to exit the screen gets totally black and restart the same page, so I'm not able to open my laptop.  

 

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