Where can I find the sign-on ID for my laptop. When I setup the PC, it only required to a Pin

[MajorMantle]

HP FHD 15.6" Laptop Core Ultra 7

[Hawks_Eye · Accepted solution]

Hi @MajorMantle 

Welcome to the HP Support Community! We're here to help you get back up and running.

I understand the confusion—when you set up your HP laptop with Windows 11, it asked for a PIN, but behind that PIN there is always a sign‑in ID (your Microsoft account or a local account). 

The PIN is simply a shortcut to sign in more quickly, but the system still relies on the underlying account.

How to find your sign‑in ID

1. Check Windows account settings

• Press Windows + I to open Settings.
• Go to Accounts > Your info.
• Here you’ll see the account name and email address (if you’re using a Microsoft account).
• If it shows “Local account,” then your sign‑in ID is just the username you created during setup.

2. Verify through sign‑in options

• In Settings > Accounts > Sign‑in options, you’ll see that the PIN is linked to your account.
• The account listed there is your actual sign‑in ID.

3. Check user accounts directly

• Press Windows + R, type netplwiz, and press Enter.
• A window will open showing all user accounts on the laptop.
• Your sign‑in ID will be listed there.

 

Helpful resource

You can find more guidance here:
HP PCs – Managing User Accounts and Sign‑in Options (Windows 11)

Once you confirm your sign‑in ID, you’ll be able to use it for recovery, password resets, or switching sign‑in methods.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye