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Message 1 of 10
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Where can I get DV6700 series bios file in bin format FN538EA#ABV or dv6915ee

HP Recommended
HP Pavilion dv6700
Microsoft Windows 7 (32-bit)

Where can I get DV6700 series bios file in bin format FN538EA#ABV or dv6915ee

it blank display product manufacture at 2008 purchase from UAE

Windows 7 pro running behind  one time it recover system another DV6500 model it change every where model number and serial number too in Bios and windows to also windows can not activated becuase mother board serial number change in bios pervious mother board serial number different 

Please help me correct  bin file i know hp dont provide bin file then how  other  get bin file any way to change model number and serial number of machine.... Thanks .. Vijay 

Screenshot_160.png 

9 REPLIES 9
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HP Support Agent
HP Support Agent
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Message 2 of 10
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@shindevi

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) 

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

  1. To open HP Support Assistant, double-click the HP Support Assistant icon https://support.hp.com/doc-images/932/c05040382.jpg.
  2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  3. Click Check for updates and messages to scan for new updates.
  4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  5. Click the update name for a description, version number, and file size.
  6. Select the box next to any updates you want to install, and then click Download and install.

And, also run BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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Level 4
138 114 2 2
Message 3 of 10
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Now now am getting blank display 

I try Winkey + B key it get 1 long beep 2 short beep 

Thanks 

Vijay 

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Message 4 of 10
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Hi 

1 long beep then 2 short beep mean video initial failure as phoenix bios beep code 

Now question how get video mean screen is blank

May be rewrite bios 

I do not want take bios chip from from mother board  it very riskey

I need correct bios bin file for FN538EA#ABV

Thanks

Vijay

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HP Support Agent
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Message 5 of 10
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@shindevi

 

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

Cheers.

Sandytechy20
I am an HP Employee

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Message 6 of 10
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I dont want go HP service in India there charges  very high

Can get software to change   model and serial number in bios 

My model was in before dv 6700  in bios  now it become dv 6500 

My product was before FN538EA#ABV in bios now become GZ943EA#ABU

Please see attached pictureScreenshot_201.png

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138 114 2 2
Message 7 of 10
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Hi

@Sandytechy20

Can I get utility which can use change serial number and model number in bios I know  Hp have that utility

it can boot in trough  USB & change parameter in bios 1st page  where all detail of system mother board etc it can edit from that utility 

Thanks

Vijay

  

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HP Support Agent
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Message 8 of 10
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@shindevi

Thank you for posting back, 

 

To get the answer to this question, HP does not have any tool or software to rewrite Product and Serial number. 

You need to ship the unit in order to tattoo Product and Serial number on motherboard.

 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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Message 9 of 10
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Hello Sir 

There is tool it call HP DMI TOOLKIT it has make HPUSB boot disk and start with USB from bios 

There is so many  message in HPDMI thread

Thanks 

Vijay  

 

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HP Support Agent
HP Support Agent
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Message 10 of 10
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@shindevi

Thank you for posting back.

 

As we have limited support boundaries in the support community as of now. I would request you to contact our Support and our Support Engineers should be able to sort this out.  

 

ECHO_LAKE
I am an HP Employee

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