Where do I find the Action Log - I may have missed a Laptop Driver Update last Patch Tuesday

[Taffy0872014]

I've had to do a Clean Install following problems with the Creators Fall WU last Tuesday. I re-installed my Support Assistant this morning and there were three updates shown. Having checked the Drivers updates by Creators Fall I assumed the HP updates had already been installed so deleted them.

My laptop is a bit sluggish but I put that down to the Clean Install and I have spent all day reinstalling software, files & folders etc.

I needed to reinstall my printer just now and in Control Panel there's an error exclamation mark against the laptop. It shows "Status: needs troubleshooting - driver is unavailable". The troubleshooter failed and now shows

Package ID: DeviceCenterDiagnostic

Error Code: ox8000FFFF

Context: Elevated.

(Sorry - I'm having problems inserting a photo.)

I've opened my HP Support Assistant but can't find the updates I deleted. Is there any other way that I can get them please? Is the old route to checking Updates still in place and if it is where is it please? (I've forgotten!)

[CF4]

Hi

Maybe Piriform Recuva.

Also Belarc Adviser can list missing updates so you can search for them individually.

Now I don't want to push you into anything hasty, but I have a Partition at the Backend of my HDD, and there sits a copy of W10 and HP Drivers.

If the hard disk fails then they are lost, but when MS do an update I have WiFi drivers where I can Find them.

I just shrank the last partition by about 10 Gb to allow for vital software.

Print Screen, Paint, Save As  *.png  works for me.

[Taffy0872014]

Thanks again Clint.

This get really silly! I've just received 8 messages on my HP Support Assistant, from when I reinstalled it i.e. it's treating me as a new customer. When I hovered over the dustbin icon it said "Delete and record in action log" - so there must be an action log, one assumes.

I then used the Search box in HP SA and found this link: but I couldn't find any mention of the action log, nor is there anything in My Services.  

I don't recall ever having heard of an HP Passport Profile so thinking that perhaps I needed one I tried to set one up - but all I get is "server connection issue - please try again". Perhaps this is a server problem or perhaps it's simply a broken link but it's not at all impressive!

I'll calm down and get back later. Thanks for your interest - I wish the HP Tecnical team showed as much interest. 

[Taffy0872014]

I still can't find the Action Log. Has anyone any idea where it is please?

[Taffy0872014]

When checking my Control Panel>devices for something else, I saw that this, my main laptop, was flagged as having a problem - missing driver. I ran the troubleshooter but that failed:

Can anyone advise me what I should now please. I haven't heard from the HP  Support Assistant about it!

[Taffy0872014]

I've resolved it. I added this laptop as an additional device - it removed the existing one and it now shows the Activity/Action Log. I've just installed these three updates and if I don't get back soon it will mean that there is now no 'missing driver' flag - fingers crossed.