01-23-2019 07:25 AM
during bios update, laptop gets shutdown and no display.
01-25-2019 03:53 PM
Welcome to HP Support Community
If the Notebook is not booting up after the BIOS update, I suggest you perform a BIOS Roll back
Turn off the computer, and then connect the power cord.
Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.
Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery.
If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key.
If the issue persists, follow the instructions in Steps 2 & 3 from this Link: https://support.hp.com/in-en/document/c02693833 to reinstall the BIOS Recovery File using a USB drive
Keep me posted how it goes
Thank you and have a wonderful weekend 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
I Am An HP Employee
01-25-2019 10:50 PM - edited 01-25-2019 10:52 PM
If you are still in warranty I would contact HP. there have been quite a few laptops in the 15 BSxxx series that were pushed an update that resulted in a no-boot.
If you would like to look over the others and maybe provide feedback to HP.The last one has a lot of good info.
**Click Accept as Solution on a Reply that solves your issue**
***Click the Thumbs-Up button as a way to say Thanks!***