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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Boot and Lockup
- While bios update my laptop gets shutdown and no display.

Create an account on the HP Community to personalize your profile and ask a question
01-25-2019 03:53 PM
Welcome to HP Support Community
If the Notebook is not booting up after the BIOS update, I suggest you perform a BIOS Roll back
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Turn off the computer, and then connect the power cord.
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Press and hold the Windows key
and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.
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Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery.
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If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key.
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If the issue persists, follow the instructions in Steps 2 & 3 from this Link: https://support.hp.com/in-en/document/c02693833 to reinstall the BIOS Recovery File using a USB drive
Keep me posted how it goes
Thank you and have a wonderful weekend 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
01-25-2019 10:50 PM - edited 01-25-2019 10:52 PM
If you are still in warranty I would contact HP. there have been quite a few laptops in the 15 BSxxx series that were pushed an update that resulted in a no-boot.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
If you would like to look over the others and maybe provide feedback to HP.The last one has a lot of good info.
https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Boot-loop-after-bios-update/m-p/6987048#M1580...
https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Laptop-does-nt-start-after-bios-f-54-update/m...
https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Update-bios-and-after-that-does-t-work/m-p/69...
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