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HP Recommended
HP Pavilion Notebook
Microsoft Windows 10 (64-bit)

I have some issues wth my HP Pavilion Notebook:

- Sometimes my computer fails to wake up from sleep mode (either when the computer is on and running, but the screen just stays black - or when my computer is on and it displays the lock screen, but does nothing and doesn't show the log-in window when I press the enter key)

- Sometimes it freezes and won't stop freezing; if audio is playing when the computer freezes, the audio freezes as well and turns into this buzzing noise, and I have to wait for my computer to unfreeze enough so that I can set the volume to mute (in this case I hold down the power button to turn the computer off and then restart)

- Almost every time my computer starts like normal, it seems to take a long time for the desktop to fully load

- I believe in one or two recent cases, my computer has failed to start up (again, in this case the computer is on and running, but the screen stays black and nothing happens).

 

- I have updated all of my drivers in the Device Manager just yesterday

- and I use Windows 10.

 

Help will be much appreciated. Thank you.

 

- Bluerose

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi

 

To resolve the problem, I suggest to disable fast startup in Windows 10. It sometime cause issue with some setup. Here is how to disable it :

 

https://www.windowscentral.com/how-disable-windows-10-fast-startup

 

Their is also other steps to try to resolve this problem. This video cover most of them :

 

https://www.youtube.com/watch?v=_TWQjtnNAyQ

 

It include the fast startup step I think so.

View solution in original post

2 REPLIES 2
HP Recommended

Hi

 

To resolve the problem, I suggest to disable fast startup in Windows 10. It sometime cause issue with some setup. Here is how to disable it :

 

https://www.windowscentral.com/how-disable-windows-10-fast-startup

 

Their is also other steps to try to resolve this problem. This video cover most of them :

 

https://www.youtube.com/watch?v=_TWQjtnNAyQ

 

It include the fast startup step I think so.

MY WEBSITE: http://www.kingsley.tech INSTAGRAM: http://www.instagram.com/kingsley.tech FACEBOOK: http://www.facebook.com/kingsley.tech ------------------------------------------------------------------------------------------------ My HP laptop model: HP Pavilion Notebook - 15-p189na ...
HP Recommended

I'll see if that works, then. Thank you.

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