Windows 10 will not shut down completely? Power light stays on(official july 29th upgrade)

[RedeyesXBL]

Gangaghar12, this is the link you want to go to. It walks you through it. 

https://m.reddit.com/r/Windows10/comments/3hagj0/working_longterm_solution_to_the_sleep/

[gangadhar12]

can i install updated graphic drivers and other drivers from intel ? will it cause any problems to my pc?

HP says that dont install any drivers from chip manufacturers like intel . hp will provide drivers from time to time.

recently i installed  intel driver update software , it recomemnded me 2 driver updates, can i install them? do i have any issues after installing them?

friends give your valuble suggestions?

[worth2222]

I figured it out! Use new Windows 10 shut-down... we've been using old Windows 8.1 shut-down. Do not right click Windows logo (lower left), just tap logo... up comes Windows 10 Life at a Glance. See Power (lower left), tap and up comes new Windows 10 shut-down, sleep, restart. T

ap shut-down. Light goes off. Sigh of relief!

[gangadhar12]

i solved this shutdown problem by 1. down grading IME 11.0.0..1146 TO 9.XXXX as told in this blog and 2. i solved slow startup of laptop by reinstalling AMDA grapich drivers as suggested in HP pavilion site . now my pc is working like brand new pc and its fast . problem is not with win 10 but IME DRIVERS AND GRAPHIC DRIVERS which i solved succesfully.

[Rodonn]

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@worth2222 wrote:

I figured it out! Use new Windows 10 shut-down... we've been using old Windows 8.1 shut-down. Do not right click Windows logo (lower left), just tap logo... up comes Windows 10 Life at a Glance. See Power (lower left), tap and up comes new Windows 10 shut-down, sleep, restart. T

ap shut-down. Light goes off. Sigh of relief!

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I tried both when I had the problem, and power off from lock screen. and they all intermittantly hung.

[worth2222]

You are right... my solution does not work 100% of the time... the light-on problem still exists. !?

[ukidding]

To state the obvious, why can't HP or MS  fix this problem.

I am not a PC tinkerer so I would rather the big boys fix it.

I paid for my HP laptop and updated to windows 10 and have a shut down properly problem

It's not good enough - HP/MS.

Now if 10,000 posters  posted something similar to my message, perhaps we could get some action.

Anyway, that is my fix!

[Rodonn]

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@ukidding wrote:

To state the obvious, why can't HP or MS  fix this problem.

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Because it's Intel who are messing up and sitting on their thumb.

[gangadhar12]

you have to downgrade intel managment interface engine to 9.5.xxx version , it will only solve this problem . this is the only solution for this problem. go to hp site identify your pc or laptop install software/drivers recomended for your laptop.

this is the only solution for 'windows 10 not shutting down completly'.

[gangadhar12]

previously hp support assistant is used to tackle these problems , it used to install required and latest softwares or drivers automatically. at present in windows 10 it is not working properly .  when i check for updated drivers in hp support its not showing any updeates , when i checked in HP website i am seeing updated drivers for my laptopn for windows 10.