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    Need Windows 11 help?
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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended
HP Laptop PC 15-dy2000 PC IDS Base Model
Microsoft Windows 11

I downloaded windows 11, no issues there. Then there was like 10 recommended updates that pertained to windows 11. I downloaded those and reset pc and got blue screen. It will not let me access recovery environment or startup settings. Only UEFI firmware settings. I get error code 0xc000225 for file: \windows\system32\winload

efi. Also I get KMODE_EXCEPTION_NOt_HANDLED. 

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