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HP Recommended
Pavilion g7-2010nr notebook
Microsoft Windows 7 (64-bit)

20191104_181228 (1).jpg20191104_181228.jpg

I was trying to install windows 10 from a usb drive.  Windows 10 couldn't install because the Diagnostic policy server is not running.Error code: 0x8007025D-0x2000C 

Then Windows Boot Manager came up File: \Boot\BCD   Status: 0xc000000f There is no restore point.  This computer hasn't been used in 4 yrs as it was  my girlfriends. No updates at all. 

Can anybody help me out???  or is it worth fixing???

 

Thank You

 

5 REPLIES 5
HP Recommended

Are you trying to install Windows 10 or Windows 7? 

 

The first  image shows Windows ver. 6.1 and that is Windows 7.

 

 



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HP Recommended

Hi

This may help in conjunction with CherylG 's excellent response.

 




This may require another PC. Find and Download your .iso from…
https://www.microsoft.com/en-us/software-download/windows10

Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.

Then you can try System Recovery Options / Advanced Options shown in the screenshots.
NB: - W10 Begin with the Automatic Repair, then Startup Settings etc.

From either the C:\ or the X:\ prompt try the following

cd boot
bootrec /FixMBR
bootrec /FixBoot
bootrec /RebuildBCD

W8 Repair.pngRecovery Reinstall.png

 

 

HP Recommended

Thank you, I will try this.  I have another laptop but no cd burner I'll try putting it on my usb. 

HP Recommended

Why do I need windows 10 it's running windows 7  ???

HP Recommended

"I was trying to install windows 10 from a usb drive."

 

'Why do I need windows 10 it's running windows 7  ???'

 

Errr I have no idea really.

 

 

 

 

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